Privacy Policy

1. Information We Collect

a. Information You Provide

When you make a purchase, subscribe, or contact us, we may collect:

• Name
  
• Email address
  
• Shipping/billing address
  
• Phone number
  
• Payment information (processed securely by Shopify)
  
• Any message or note you submit
  

b. Automatically Collected Data

When you browse our Site, we automatically receive information such as:

• IP address
  
• Browser and device type
  
• Referring URLs
  
• Pages viewed and time spent
  
• Cookies and tracking data (see below)
  

2. How we use your information

We use your information to:

• Process and fulfill orders
  
• Communicate with you (order confirmations, updates, customer service)
  
• Send marketing emails (if you’ve opted in)
  
• Improve our website and services
  
• Comply with legal obligations
  

We do not sell or rent your personal data to third parties.

3. Shopify & payment processing

Our store is hosted on Shopify Inc., which provides the online e-commerce platform.
Your data is stored through Shopify’s secure servers. Payment data is encrypted according to PCI-DSS standards and processed securely via Shopify Payments or other approved gateways. We do not store your full credit card information.

For more information, see Shopify’s Privacy Policy.

4. Cookies & analytics

We use cookies to improve your browsing experience and analyze website traffic.
You can control cookies through your browser settings; however, disabling cookies may affect site functionality.

We may also use Google Analytics or similar services to understand user behavior. These providers use cookies and may process data outside your country. For details, visit Google’s Privacy Policy.

5. Email marketing

If you subscribe to our newsletter or marketing updates, you consent to receive occasional emails. You may unsubscribe at any time via the “unsubscribe” link or by contacting us directly.

6. Data sharing

We may share your data with trusted service providers who assist with:

• Payment processing (Shopify, Stripe, PayPal, etc.)
  
• Shipping and delivery (UPS, USPS, FedEx)
  
• Marketing and analytics (e.g., Klaviyo, Google Analytics)
  
  

All partners are required to handle data securely and only for the agreed purpose.

7. Data security

We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, alteration, or disclosure. However, no online system is 100% secure, and you use the Site at your own risk.

8. Your rights

Depending on your jurisdiction, you may have the right to:

• Access or request a copy of your data
  
• Request correction or deletion of your data
  
• Withdraw consent to marketing
  
• Lodge a complaint with your data protection authority (if applicable)
  

To exercise these rights, contact us at concierge@hannahflorman.com.

9. Data retention

We retain personal information as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes. When data is no longer needed, we securely delete or anonymize it.

10. Children's privacy

Our Site is not intended for individuals under 13 years of age, and we do not knowingly collect their information.

11. Changes to this policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date. Material changes may be communicated by email or prominent notice.

12. Contact us

If you have questions or requests about this Privacy Policy, please contact us at:

Hannah Florman Fine Jewelry, LLC
Email: concierge@hannahflorman.com
Address: 121 Newbury St Boston MA 02116